• Fast paced and high-volume client administration and customer service role
• Supportive, people focused and collaborative operations team culture
• Extensive training provided
• Exciting opportunity to build your skills and experience with a global firm!

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth.

Starting with KPMG as an Administration Assistant, you will be joining a fast pace and growing operations team of administrative professionals. As part of the National Service Centre based in our Rhodes Business Park office, you will be liaising with our client teams and coordinating the end-to-end administration of our client engagements from on-boarding to completion of those engagements.

The National Service Centre operates between 7am and 7pm Monday to Friday. There are a variety of shifts available between these hours. 

Your major responsibilities will include:

• Lead the coordination and delivery of administration for KPMG client engagements
• Deliver varying administration tasks across a high volume of Engagements
• Provide customer service support to National client facing staff to support engagement lifecycles, including conducting planning meetings via Microsoft Teams
• Preparation of engagement letters, reports and other documentation
• Creating and editing job codes in SAP and maintaining data integrity
• Drafting and raising bills and client debtor management
• Use of various Risk Management systems
• Use of accounting software as needed to support the client facing team
• Meeting set performance KPIs & SLAs

How are you Extraordinary?

You will ideally bring to this role: 

• Excellent customer service skills gained in an administration, retail or hospitality environment
• Initiative, self-motivation and a commitment to providing highly responsive customer service
• Outstanding time management, problem solving, and organisational skills gained in a high-volume environment with competing demands
• A collaborative, team-focused mindset and a flexible approach to your work
• Strong written and verbal communication skills
• Intermediate/Advanced Microsoft office skills

The KPMG Difference

At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to ‘Flexibility’ allows our people to manage the changing demands of work, personal or family life.

Next steps? Please apply online by submitting your resume and cover letter. A member of the KPMG Talent Acquisition team will be in contact once your application has been reviewed.